Privacy Policy

Last updated: June 30, 2026

URBAN TAILOR.® respects your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have. We process data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

1. Data Controller

URBAN TAILOR.
Het Wargaren 21, 5397 GN Lith, Netherlands
E-mail: info@urbantailorcovers.shop
Phone: +31 6 27 19 70 95

2. What Data We Collect

• Identity data: first name, last name, company name
• Contact data: email address, phone number, delivery address
• Order data: products ordered, invoice details, payment status
• Registration data: product registration details (cover type, purchase date, invoice number)
• Technical data: IP address, browser type, device information, cookies
• Communication data: messages sent via contact forms or email

3. How We Use Your Data

• Processing and fulfilling your order
• Sending order confirmations and shipping notifications
• Processing warranty registrations and claims
• Responding to customer enquiries and support requests
• Complying with legal and fiscal obligations
• Improving our website and services (anonymised analytics)

4. Legal Basis for Processing

• Performance of a contract — processing orders and warranty registrations
• Legal obligation — tax records and compliance requirements
• Legitimate interests — fraud prevention, website security, service improvement
• Consent — marketing communications (where applicable)

5. Data Sharing

We do not sell your personal data. We share data only where necessary:

• Shopify — our e-commerce and data hosting platform
• Shipping carriers — for order delivery (name, address)
• Payment processors — for secure payment handling
• Competent authorities — where required by law

All processors are bound by data processing agreements in accordance with GDPR Article 28.

6. Data Retention

• Order records: retained for 7 years to meet fiscal and legal obligations
• Warranty registrations: retained for the duration of the applicable warranty period
• Marketing data: retained until you withdraw consent
• Contact enquiries: retained for up to 2 years unless a longer period is required

7. Your Rights (GDPR)

Under the GDPR, you have the following rights:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction — request that we limit how we process your data
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to processing based on legitimate interests or direct marketing

To exercise any of these rights, contact us at info@urbantailorcovers.shop. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): www.autoriteitpersoonsgegevens.nl.

8. Cookies

Our website uses functional cookies (required for the store to operate) and, where consent is given, analytical cookies to improve our services. You may adjust your cookie preferences at any time via your browser settings. We do not use advertising or tracking cookies without your explicit consent.